I've sold a netbook on ebay for $150. The winning bidder wanted to pick it up, which is very impractical for me for several reasons. I stated that only postage was available in the item listing. After mentioning this, he said:
I told him that it would be unwise of a seller to post a buyer an item without receiving payment first. I told him that if he was concerned about the actual item being different to what was described, then pay with paypal - item isn't as specified, do a chargeback with paypal and just post it back to me. His reply:
From my experience, paypal will chargeback at the drop of a hat. I posted a 360 to somebody once - the buyer got his money back from my account 72 hours after I posted the item (definately not enough time to receive it). They always seem to rule in favor of the buyer. I'm really sick of these people that bid and then want you to do something that you've stated you can't do in the item description, or ask you to send it to Nigeria offering double the list price, "oh I changed my mind sorry" - plus isn't a winning bid legally binding? I want to be firm with this guy, and pretty much say "you won the item, you understood that pickup was unavailable when you decided to buy it - tough. pay up or get a non-paying bidder report." Where do I stand?
So you would be happy to post the item first, and I'll pay once it arrives in the condition stated in the listing?
I told him that it would be unwise of a seller to post a buyer an item without receiving payment first. I told him that if he was concerned about the actual item being different to what was described, then pay with paypal - item isn't as specified, do a chargeback with paypal and just post it back to me. His reply:
Yes I have concerns regarding the item as you do not allow pickup. Regarding paypal's refund policy it is useless, if the seller withdraws the money before the buyer makes a complaint paypal will not issue a refund. I do not feel comfortable transferring $180 to someone in good faith. Just as you don't feel comfortable posting the item to me in good faith. If you wish to cancel the transaction feel free, but remember that I am more than willing to pickup.
From my experience, paypal will chargeback at the drop of a hat. I posted a 360 to somebody once - the buyer got his money back from my account 72 hours after I posted the item (definately not enough time to receive it). They always seem to rule in favor of the buyer. I'm really sick of these people that bid and then want you to do something that you've stated you can't do in the item description, or ask you to send it to Nigeria offering double the list price, "oh I changed my mind sorry" - plus isn't a winning bid legally binding? I want to be firm with this guy, and pretty much say "you won the item, you understood that pickup was unavailable when you decided to buy it - tough. pay up or get a non-paying bidder report." Where do I stand?