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- Jul 23, 2008
Fake box, fake labels, fake manual, fake heatsink, fake CPU....what makes you think these were really made in Costa Rica?
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Reported fake Intel CPU sold at Newegg (first build ever - i7 920)
- Thread starter dreadrok
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Fake box, fake labels, fake manual, fake heatsink, fake CPU....what makes you think these were really made in Costa Rica?
- Joined
- Aug 14, 2009
This OP posted this at http://www.overclock.net/ last night and the thread was closed.
Just a heads up. Now a days you never know who to believe.
Just a heads up. Now a days you never know who to believe.
- Joined
- Nov 30, 2002
- Location
- Las Vegas, NV
Newegg is telling customers who received one of these that they are "demo units".
Quoted from HF posting Formula409:
Just got this from Newegg. I ordered a new 920 on the 4th of March. Demo Unit my rear end.....who do they think they are kidding? A "Demo" unit would not have a fake instruction booklet. A con would do that just for sheer weight.
Dear Valued Customer,
It's been brought to our attention that you may have received a Demo Version of the Intel Core i7 Processor you recently purchased. We would like to first and foremost apologize for any confusion this may have caused you. Please take a moment to examine the product you received thoroughly to determine if you in fact received the wrong product. The Demo Version of these CPUs were purchased between March 1, 2010 through March 4, 2010 and will have FPO/BATCH# 3938B006 printed on the product's packaging. Additionally, the Part Number on the heat sink will read CNFN936612 and there will be no wiring on the heat sink itself. If you have determined that you received the wrong product, please except our deepest apologies. To resolve this matter immediately, simply forward this email to both [email protected] and [email protected] and state which of the two following options best suit you:
Full Refund - We are more than willing to issue an RMA for a full and complete Refund.
Replacement for the Correct Product - If you are still interested in the product, we will issue an Advanced Replacement RMA to get the product to you immediately.
We would like to once again extend our sincerest apologies for the inconvenience and we appreciate your cooperation in this matter. Kindest Regards.
Once You Know, You Newegg.
Your Newegg.com Customer Service Team
Truly pathetic and a disappointment. Not only is Newegg gouging on prices lately, they wont even own up to a problem
Quoted from HF posting Formula409:
Just got this from Newegg. I ordered a new 920 on the 4th of March. Demo Unit my rear end.....who do they think they are kidding? A "Demo" unit would not have a fake instruction booklet. A con would do that just for sheer weight.
Dear Valued Customer,
It's been brought to our attention that you may have received a Demo Version of the Intel Core i7 Processor you recently purchased. We would like to first and foremost apologize for any confusion this may have caused you. Please take a moment to examine the product you received thoroughly to determine if you in fact received the wrong product. The Demo Version of these CPUs were purchased between March 1, 2010 through March 4, 2010 and will have FPO/BATCH# 3938B006 printed on the product's packaging. Additionally, the Part Number on the heat sink will read CNFN936612 and there will be no wiring on the heat sink itself. If you have determined that you received the wrong product, please except our deepest apologies. To resolve this matter immediately, simply forward this email to both [email protected] and [email protected] and state which of the two following options best suit you:
Full Refund - We are more than willing to issue an RMA for a full and complete Refund.
Replacement for the Correct Product - If you are still interested in the product, we will issue an Advanced Replacement RMA to get the product to you immediately.
We would like to once again extend our sincerest apologies for the inconvenience and we appreciate your cooperation in this matter. Kindest Regards.
Once You Know, You Newegg.
Your Newegg.com Customer Service Team
Truly pathetic and a disappointment. Not only is Newegg gouging on prices lately, they wont even own up to a problem
- Joined
- Jan 5, 2005
I can understand why Newegg's not saying anything at this point. There's a good chance that they still don't know what happened, so it's unreasonable to expect them to announce it to the general public. Have some faith that when they figure it out they'll let the affected know. All they can do right now is take care of the people who got fake CPUs, and it seems like they're doing that well.
- Joined
- Jan 14, 2003
- Location
- Stuttgart, Germany
Demo huh? I have no idea why anyone would produce 300 "demo" units. That's pure B.S.; why not simply make a box, since that's really all any store or the like would need. I've been building computers for nearly a decade and this is a first ever seen for me.
Someone or group is obviously trying to make some easy $$ the illegal way.
Someone or group is obviously trying to make some easy $$ the illegal way.
- Joined
- Jun 14, 2004
Keep in mind. If Newegg reported the issue to the law. They might of been told what to say and how to handle it.
- Joined
- Oct 5, 2008
- Location
- Cumbria (UK)
+1, You really can't expect them to say "Yes some one/people managed to sneak fake CPU's into our supply chain". Atleast not yet.
- Joined
- Jan 14, 2003
- Location
- Stuttgart, Germany
What they should say is "this matter is currently under investigation and we will provide additional information at a later date". Done..
- Joined
- Dec 26, 2006
- Location
- Land of Long Horns
+100
Intel is a multi billion $ corporation and will not make such poor "demo units" with spelling errors on the box
Demo implies that the unit resembles the actual in fit and form and sometimes partially functional, this fake does not meet any of the criteria, maybe Newegg should have said "display unit"
I hate it when companies lie to people
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- Joined
- Feb 28, 2004
- Location
- Claymont Delaware 19703
boy if these hit ebay.Gonna be some problems
- Joined
- Nov 18, 2008
- Location
- Northwest Ohio
If you are indeed Newegg Customer Support then I commend you for coming on the site and contacting one of our members to get his issue resolved.
- Joined
- May 28, 2008
- Location
- Aberdeen,Scotland,UK
wow thats terrible
- Joined
- Nov 30, 2002
- Location
- Las Vegas, NV
Agreed. No reason to lie to customers, especially communities that have been loyal since the start of Newegg. Definitely no reason to make up a bogus story such as this. They couldve simply stated what you said above, as thats the most common response (noone likes to hear it, but atleast its not lies).
WOW, I would think that the egg would deal directly with intel circumventing any possibility of a shody middleman buying stock from the lowest bidder! (or not genuine)
I wonder If any of these are in stock at other places like tigerdirect or microcenter?
Deffinitly are not display units or "demo units" so what happened here?
I wonder If any of these are in stock at other places like tigerdirect or microcenter?
Deffinitly are not display units or "demo units" so what happened here?
- Joined
- Jun 20, 2009
Ummm, yeeaaa... a demo unit with specially printed boxes so that fake security tape would look real. If legit, it would have been easier/cheaper to just put actual security tape on there.
Demo = Lame excuse
I wonder how much it cost the criminals to make these fakes... if you figure 10 bucks a unit in material and manufacture, they would have spent thousands perpetrating this.
Demo = Lame excuse
I wonder how much it cost the criminals to make these fakes... if you figure 10 bucks a unit in material and manufacture, they would have spent thousands perpetrating this.
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- Joined
- Nov 1, 2001
- Location
- New Iberia, LA
Not to mention that is would have been far easier to use totally legit boxes right off the printing line for "demo" units. And if they were "demo" units, I'm sure Intel would have printed that fact somewhere on the box so that they wouldn't have been easy to mix up with the genuine article.
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