• Welcome to Overclockers Forums! Join us to reply in threads, receive reduced ads, and to customize your site experience!

Frustrating Atrifacts and Application Hangs

Overclockers is supported by our readers. When you click a link to make a purchase, we may earn a commission. Learn More.

Datsik

New Member
Joined
Sep 9, 2010
Before I say anything, here is the computer I am working with:
------------------
System Information
------------------
Time of this report: 9/6/2010, 11:42:02
Machine name: POUNDITGOOD
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 12288MB RAM
Available OS Memory: 12278MB RAM
Page File: 2337MB used, 22218MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0E24&SUBSYS_083D10DE&REV_A1
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: iH252
Monitor Model: iH252
Monitor Id: HSD2214
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.5896 (English)
Driver Version: 8.17.12.5896
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/9/2010 16:38:00, 12471400 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4D64-11CF-6664-31281FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0E24
SubSys ID: 0x083D10DE
Revision ID: 0x00A1
Driver Strong Name: oem58.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 12:8.17.12.5896ci\ven_10de&dev_0e24
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C


So I bought this new computer about two months ago, and its beginning to **** me off beyond reasoning. I'm not very experienced when it comes to hardware and software, but I like to think I get can understand most of it when I try.

About 3 weeks after I got my computer, the monitor started flashing and then eventually failing/recovering over and over. I had no idea how to identify the problem and I couldn't really operate it well enough to figure it out. So I called a computer tech to come into my house and fix it.
He ran a hard disk check and then updated drivers, and found the problem had something to do with the alienware command center program, that was crashing and causing my computer to freeze while playing games. He uninstalled it and then reinstalled it and had me start up some applications to test it out. About half an hour after he left the program started crashing again so I said F it and uninstalled it for good. This program (called Alienware Command Center) was responsible for changing the color of my lights on the rig, temp and fan monitoring (idk if it could change the rates) and some sorta graphics module. After I uninstalled it the computer began working normally and I thought I 'fixed' it and began using it normally.

Thought being the key word there.

My display driver has started crashing again this past week. On the weekend I opened the case and use compressed air to clean out any dust and see if that worked. It seemed to fix it temporarily, but this afternoon it started again.

I usually run rainmeter, chrome, world of warcraft, team fortress 2 or crysis or VLC at any given when I use my computer. It doesnt seem to tax the CPU or GPU from what I was seeing on my rainmeter interface. I downloaded MSI afterburner this evening and noticed that my first GPU was running at a temp of 67 and my second was at like 40ish. The first fan was at 25% and the other at 0. This seems to be the default.
The usual problem is that when I start a game (ill use world of warcraft as an example), there are small artifacts that increase with size and frequency untill the game crashes. The problem then transfers onto my desktop and my background/windows explorer experiences the same problem. This is all with frequent display crashes mixed in.\
I've tried to load 3DMark Vantage benchmark thing, and it gets to the Jane nash load screen and then it closes itself.

As I have been writing this, i've been running afterburner and watching the temps. All I am running is chrome and afterburner, and this is after shutting my computer down and restarting. My GPU1 has reached 90C and number two is at 34C. The fan speed for one is 25% and the second is at 0. The usage for GPU 1 is 0, and the second is hovering around 7% I have lost the graphics of my windows explorer (the close, minimize, maximize buttons on the top right) and am experiencing weird polygons appearing on my desktop.

I was wondering if you guys could walk me through something to figure out what is wrong, anything, before I end up taking a flamethrower to my desk
 
0% fan seems to be your problem there. It (one card) is overheating. Set the fans to auto speed or manually set them at 50% or so and see if that helps. I would create a custom fan profile in afterburner myself.
 
The fans default should be set to auto, don't know why it would be set to zero. You may have done some damage to the card :( Since you have warranty call those mofos back up and have them possibly replace the card. Thats what warranties are for :)
 
Set the fans properly before you go returning something... they likely still work just fine but with a fan on. If not, then RMA them.
 
So I looked at it more today and afterburner is telling me that my GPU1 Fanspeed is lets say, 50%, but the tachometer says that the RPM is 0, no matter what I set it to. So that seems to be the problem.

Do I have to get a new card or can I get the fan fixed? (If its not software issues.)
 
No.
Can I open it safely and see? When I opened it last time I couldn't see any fans attached to the GPU's, only black boxes.
I can hear the noise go up and down when I change the speed of at least the one, but I cant confirm that GPU1 isn't spinning.
 
Back